If you aren't happy with what you have ordered, you can return (a part) of your order in case of a consumer purchase. To make use of this arrangement there are some terms pointed out below.
- Within 30 days after having received the goods with original invoice included.
- The product is complete, unused and undamaged. You can view the product, but you cannot use it.
- The product is, if reasonably possible, packaged in the original packaging.
- Self soldered products cannot be taken back.
- The costs of returning the product are for your own account.
With visible signs of usage you will receive a partial payment of 75% of the original purchase price. Examples of usage: Incomplete and / or without packaging, the product is damaged or dirty.
Once we have received your return in good order, the amount to be refunded will be credited within 14 days using the same method the order was paid with.
Our returns form can be used to request a RMA number.